Terms of service

1. Seller

DARKFREQ (sole proprietor / Einzelunternehmer), Lastenstraße 17, 9330 Althofen, Austria · info@darkfreq.com. No commercial register number, VAT number or other registration number applies, and there is no separate representative.

2. Offer and contract

The shop shows DARKFREQ tees, which are made to order. Placing an order is an offer to buy; the contract is concluded when we confirm your order by email.

3. Prices and VAT

All prices are in euro and are final prices. The seller is VAT-exempt as a small business, so no VAT is charged or shown. Shipping costs are shown separately at checkout before you pay.

4. Payment

You pay at checkout through the payment methods shown there.

5. Delivery

See our Shipping policy for countries, costs and delivery times.

6. Withdrawal and returns

As a consumer you have a statutory right of withdrawal of 14 days. See our Refund policy, which includes the model withdrawal form, and use the online function Withdraw from contract.

7. Faulty goods and warranty

The statutory rights for faulty goods apply (two years under Austrian law, plus any rights under the law of the country where you live). Report a wrong, damaged or faulty tee by email to info@darkfreq.com; we may ask for photos to assess the report. We handle justified reports free of charge.

8. Product information

Material, weight and size information (for example 100% cotton, 180 or 240 g/m², flat measurements in cm with a tolerance of ± 2.54 cm) is given in good faith. Colours can differ slightly between screens and print.

9. Intellectual property

The DARKFREQ name, artworks and designs are protected. You may not copy or use them without our written permission.

10. Complaints and dispute resolution

Write to info@darkfreq.com with your complaint; we answer within a reasonable time. DARKFREQ does not take part in dispute resolution before a consumer arbitration body. You can still contact the consumer-protection body in your country and use the courts.

11. Governing law

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, you also keep the mandatory consumer protection of the country where you live, and the statutory consumer jurisdiction is not affected.

12. Contact

info@darkfreq.com