Delivery & returns
Every tee is printed to order in Germany. Nothing sits in a warehouse. All times are estimates in working days, not a guarantee.
Processing and production
We check and release each order by hand, then it is printed by Textildruck Europa in Halle, Germany. Allow about one working day for release and about one working day for production; in busy periods production can take longer.
Delivery by country
| Destination | Shipping, 1 shirt | Each extra shirt | Transport (working days) | Estimated total (working days) |
|---|---|---|---|---|
| Germany | Shipping, 1 shirt€ 4.49 | Each extra shirt+ € 1.50 | Transport (working days)1–2 | Estimated total (working days)3–5 |
| European standard zoneAustria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, France, Greece, Hungary, Italy, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain | Shipping, 1 shirt€ 5.95 | Each extra shirt+ € 1.50 | Transport (working days)5–10 | Estimated total (working days)7–13 |
| Ireland | Shipping, 1 shirt€ 8.95 | Each extra shirt+ € 1.50 | Transport (working days)5–15 | Estimated total (working days)7–18 |
Shipping to all listed destinations is shown at checkout for your address. Total = release + production + transport. Not yet available: Denmark, Estonia, Finland, Latvia, Lithuania and Sweden.
Tracking
When your parcel ships you receive a tracking link by email. Carriers: Deutsche Post, DPD, DHL or Asendia, depending on the destination.
Returns
You can return an item within 14 days of receiving the last item of your order. To start, email info@darkfreq.com with your order number or use Cancel or return on your order status page. You pay the cost of returning the items; send them to DARKFREQ, Lastenstrasse 17, 9330 Althofen, Austria. Full details are in the refund policy.
Wrong size, damaged or faulty print
Email info@darkfreq.com with your order number and a short description. Photos of the shirt, the print and the label help us assess it, but are not a condition of your statutory rights. We will replace it or refund it.